As the "Big Toll Box" needs to be personalized for your vehicle, the right of withdrawal is void after ordering.
You can use your "Big Toll Box" for as short or long a time as you wish. If you no longer need the "Big Toll Box", simply return it (please with tracking) to the following address:
maut1 GmbH
Anton-Jakob-Str. 5
83026 Rosenheim
We only charge the fees incurred so far.
In Austria, there are random checks of order data by the toll operators. Here the information in the vehicle registration is checked for compliance with the information at maut1.de. In the event of such a check, you need not worry. After an inspection, you must send maut1.de a scan or photo of your vehicle registration within 48 hours – this works best via email.
However, in these cases we will contact you immediately and point it out to you again. If we do not receive the proof of registration within the specified period, it may happen that the "Big Toll Box" has to be blocked at a cost and additional fees from the toll operator may occur.
If you keep the "Big Toll Box" for more than one year, the contract is extended by another year and the annual fee of €84.90 is charged again. The annual fee covers the provision of the "Big Toll Box", but not the individual toll fees.
The toll charges or other transit fees that are incurred when passing through the toll stations are independent costs and are charged additionally. You don't have to do anything further. We settle all toll charges that have been incurred on your journey via your stored payment method.